Find a career at Árachas Group, LLC.
An environment that fosters growth.
A company is only as good as the people behind it. We are always interested in meeting talented individuals who want to progress their careers and make a difference in our business.
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well.
We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family.
View our available career opportunities below.
Árachas Group is Bartlett’s independent insurance and risk management company comprised of experienced independent agents. Join a team that cares about you and the work we do.
Account Manager - Personal Lines (Bartlett, IL)
Position Summary
The primary function of this role is to deliver exceptional service to our Personal Lines clients. This position is responsible for managing client accounts, processing policy changes, quoting and binding coverage, and ensuring accuracy in all client interactions. This role will foster strong relationships with clients and colleagues, contributing to a collaborative and client-focused environment.
Key Responsibilities
- Provide expert guidance to clients on coverage options, rates, and policy details.
- Quote and bind insurance coverage, ensuring all required documentation (e.g., inspections, photos) is obtained and processed.
- Review policy audits and documents for accuracy; coordinate corrections between clients and carriers.
- Maintain detailed records of client interactions, inquiries, and transactions in the agency management system.
- Collaborate with team members to share knowledge, mentor peers, and contribute to team meetings and initiatives.
Other Responsibilities
- Other duties as assigned
Required Skills
To be considered for this position, you must have:
- Excellent verbal and written communication abilities.
- Strong attention to detail and ability to meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and agency management systems (Applied EPIC).
- Ability to pass a criminal background check as permitted by law.
Education and Experience
- High school diploma or equivalent required; associate or bachelor’s degree in business, finance, insurance, or related field is a plus.
- 5+ years of experience in Personal Lines insurance.
- Must have a valid and relevant (Property & Casualty) license within state of business.
- Proven background in customer service with strong interpersonal skills.
Physical Requirements
To be considered for this position, you must:
- Frequently sit, stand and walk
- Regularly required to talk or hear
- Frequently required to use hands or fingers to handle or feel objects, tools or controls
- Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
- Occasionally lift and/or move up to 25 pounds
- Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus
- The noise level in the work environment is usually moderate
- Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary
Travel Requirements
- Occasional travel may be required
Salary Range
- $70k – $80k
Account Manager - Personal Lines (Minnesota)
Position Summary
The primary function of this role is to deliver exceptional service to our Personal Lines clients. This position is responsible for managing client accounts, processing policy changes, quoting and binding coverage, and ensuring accuracy in all client interactions. This role will foster strong relationships with clients and colleagues, contributing to a collaborative and client-focused environment.
Key Responsibilities
- Provide expert guidance to clients on coverage options, rates, and policy details.
- Quote and bind insurance coverage, ensuring all required documentation (e.g., inspections, photos) is obtained and processed.
- Review policy audits and documents for accuracy; coordinate corrections between clients and carriers.
- Maintain detailed records of client interactions, inquiries, and transactions in the agency management system.
- Collaborate with team members to share knowledge, mentor peers, and contribute to team meetings and initiatives.
Other Responsibilities
- Other duties as assigned
Required Skills
To be considered for this position, you must have:
- Excellent verbal and written communication abilities.
- Strong attention to detail and ability to meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and agency management systems (Applied EPIC).
- Ability to pass a criminal background check as permitted by law.
Education and Experience
- High school diploma or equivalent required; associate or bachelor’s degree in business, finance, insurance, or related field is a plus.
- 5+ years of experience in Personal Lines insurance.
- Must have a valid and relevant (Property & Casualty) license within state of business.
- Proven background in customer service with strong interpersonal skills.
Physical Requirements
To be considered for this position, you must:
- Frequently sit, stand and walk
- Regularly required to talk or hear
- Frequently required to use hands or fingers to handle or feel objects, tools or controls
- Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
- Occasionally lift and/or move up to 25 pounds
- Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus
- The noise level in the work environment is usually moderate
- Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary
Travel Requirements
- Occasional travel may be required
Locations
- Wayzata, MN
- Woodbury, MN
- Eagle Bend, MN
- Lake Park, MN
- Park Rapids, MN
- Wadena, MN
- Detroit Lakes, MN
Salary Range
- $70k – $80k
Claims Intake Specialist (Bartlett, IL)
Job Overview
The Claims Intake Specialist will serve as the first point of contact for individuals filing insurance claims, assisting clients in collecting and verifying essential claim information. This role will ensure accurate documentation, facilitate the intake process, and maintain a high level of customer service throughout the claims handling. The Claims Intake Specialist will be responsible for processing claims efficiently, collaborating with team members, and ensuring that all necessary documentation is obtained to initiate the claims process.
Responsibilities
Claims Intake and Processing
- Review incoming claim submissions for completeness and accuracy.
- Enter claim details into the claims management software system.
- Ensure all required documentation (accident reports, supporting evidence) is included.
Customer Service and Communication
- Respond to calls and emails from insureds or claimants regarding claims submission.
- Provide status updates on claims to insured, claimants, and agents.
- Verify information against the insured and resolve discrepancies as needed.
Data Entry and Documentation
- Accurately input data from claims into internal systems and update records regularly.
- Maintain detailed and organized records to support timely claim resolution.
Collaboration and Reporting
- Collaborate with team members to meet daily processing goals.
- Highlight any trends or workflow bottlenecks in the claim’s intake process.
- Assist with the preparation of claim reports and analysis to improve the intake process.
Training and Development
- Participate in team meetings or training sessions to stay updated on policy changes and system updates.
- Provide feedback to improve the claims intake process and workflow.
Issue Resolution
- Troubleshoot incomplete or incorrectly submitted claims.
- Contact claimants or third parties to gather missing information.
Qualifications:
- High School Diploma or equivalent required
- Active Property & Casualty license in the state of business preferred; ability to obtain licensure required
- Prior experience in Property & Casualty claims, insurance agency operations, and/or the insurance industry is a plus
- Proficiency in Microsoft Office Suite
- Experience with Salesforce and/or Applied Epic a plus
- Strong attention to detail with the ability to follow instructions and maintain accuracy
- Excellent written and verbal communication skills
- Ability to maintain a service-oriented attitude and build positive relationships
- Strong organizational skills, with the ability to handle multiple tasks and deadlines
- Ability to sit for extended periods and work at a computer for prolonged durations
- Ability to pass a criminal background check, as permitted by law
Schedule: Monday-Friday, 8:30am-5:00pm
Office Locations:
- 852 West Bartlett Road, Bartlett, IL 60103
- 1005 Technology Parkway, Cedar Falls, IA 50613 (Paladin Group)
Benefits
- Competitive Salary Commensurate with Experience
- Health Insurance Plans (PPO, HSA, Copay Options)
- Dental Insurance
- Vision Insurance
- Company Paid Disability Insurance
- Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
- 401(k) with Safe Harbor Match
- Paid Time Off
- Paid Holidays
Application
We are passionate about serving our clients, developing our team of professionals, and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.
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Company Benefits
Join our team and enjoy these benefits as you take your career to the next level.
- 401(k)
- Dental
- Vision
- Medical
- Paid Vacation
- Paid Holidays
- Remote/Hybrid
- Short/Long Term Disability
Hear From Our Employees
Review testimonials from our valued employees and their experience working at Árachas Group.
”Being a Árachas employee means being a valued member of a competent team while still enjoying the day to day life. Our leadership is experienced and helps us learn while never losing sight of the needs of Árachas' growing family.
Brad S.Customer Service
”Everybody is like a family! Managers are very understanding and easy to deal with. There's always something fun being planned!
Olivia G.Account Manager
”Family-friendly, flexible work schedules, friendly environment where suggestions for changes are received openly, great co-workers, strong community presence, promotes a healthy work environment.
Adam B.Sales Executive
”The agency has a great reputation in the insurance industry. The employees are kind and helpful to each other. Everyone works as a team.
Leni M.Personal Lines Manager
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